Omanghana
Ghanaian musician Wendy Shay has demanded a refund from Nigerian airline Air Peace over six flight tickets her team says it paid for but never received booking confirmation.
The singer said her team made the booking through the airline’s website in January 2026 for a trip to Nigeria. With a performance approaching and no confirmation received, the team booked another flight, she said.
In a post on X on November 2, Wendy Shay said her team had spent months trying to recover the original payment without success. She warned that she would take the matter to the authorities if the airline did not return the money.
Concerns over customer service
Wendy Shay questioned the airline’s customer service arrangements in Ghana, saying her team had repeatedly been directed to send emails to its office in Nigeria.
According to the singer, those messages did not receive a response.
“Refund us ASAP or we escalate this matter to the authorities,” she wrote.
Air Peace responds
Air Peace replied to the singer on X, saying it wanted to assist and had sent her a direct message.
Wendy Shay responded that she had not received the message and asked the airline to contact her management directly. Air Peace later asked her to check her message requests and shared what it described as evidence that it had sent a message.
The amount paid for the tickets has not been publicly disclosed. As of November 3, there had been no public confirmation that the refund had been settled.
Source: manghana
